How to Claim Lottery Payouts in Texas
Claiming your prize is easy and the Texas Lottery offers you multiple options, depending on the amount of your winnings. The Texas Lottery recommends that you contact the Texas Lottery claim center in your area or call 800-375-6886 before traveling to Austin or any other claim center. If you choose to claim by mail, it can take 6-10 weeks for claims to be processed.
For prizes won in Texas, you must claim within 180 days from the draw date, or the game end date for scratch-offs.
Below you can explore the different ways in which you can claim your prize. Familiarize yourself with the claiming process. Remember that these rules are specific to lotteries in the Lone Star State. If you win a prize elsewhere, you will need to claim it in the state where you bought your ticket.
Prizes worth $599 or less
You can claim by mail* or you can take your signed ticket to an authorized Texas Lottery retailer. You can also claim at your local claim center or at the Lottery Commission in Austin**.
Prizes between $600 and $2.5 million
You can claim at your local claim center, at the Lottery Commission in Austin** or by filling out a claim form and sending it by mail*.
Prizes between $2.5 million and $5 million
Welcome to the millionaires’ club! If you won a prize this big, there are three ways in which you can claim it:
- By visiting one of the Dallas, Fort Worth, Houston and San Antonio claim centers
- By filling out a claim form and sending it by mail*
- By visiting the Lottery Commission in Austin**
Prizes over $5 million
If you won a prize over $5 million, you should organize an appointment by calling the number below to claim in Austin.
Phone Number: 512-344-5049
You can also email them at ClaimantProcessingAlert@lottery.state.tx.us.
Although it’s understandable that you’re eager to get your winnings as soon as possible, please bear in mind that claims may take 4-6 weeks to be processed.
*The mailing address where you can send your claim form along with your ticket and the claim form is:
Texas Lottery Commission
P.O. Box 16630
Austin, TX 78761-6630
**The address of the Lottery Commission in Austin is:
Texas Lottery Commission Headquarters
1801 Congress Avenue, Suite 6.403
Austin, Texas 78701